Questions, answered

Straight answers before you get started.

Understand what is included, how the free trial works, what changes cost and what happens as your website grows.

A free 14-day trial is available with every plan.

01 / Getting started

What we need. What we handle.

The basics for turning your business information into a professional website.

01Can you build for my type of service business?

Yes. We build fully custom websites for any type of local service business, including trades, home services, contractors and specialized professional services. Your website is shaped around your business, brand, services, customers, service area and goals.

02Do I choose one of the sample website designs?

No. The portfolio sites are samples of our creative range, not templates or a fixed catalog. We create an original website for each client instead of reskinning one of the examples.

03What platform is the website built on?

We build and manage every website using WordPress. The design, structure and content are created specifically for each business rather than selected from a preset template.

04What do I need to get started?

Share your business name, contact details, services, customers, service area and website goals. A logo, photos, business hours and existing brand materials are helpful, but they are not required to begin the conversation.

05Do I have to write the website content?

No. Professionally written, business-specific content is included with every plan. You provide accurate information about the business, and we turn it into clear website content for customers.

06Can you replace my current website and connect my domain?

Yes. We can build the new website around your current business information and connect a domain you already use. We will plan the switch with you before anything changes.

07Is a domain included?

Domain connection is included. Domain purchase and renewal costs are separate, and you are responsible for owning and renewing your domain unless your written scope says otherwise.

02 / Process and trial

A clear path from information to launch.

What happens after you reach out, including the 14-day trial request available with every plan.

08What happens after I contact you?

We review your question or website brief and reply with the next step. For a project moving forward, we confirm the scope, create the design and content, and ask for your feedback before launch.

09When will I hear back?

We usually reply to inquiries within one business day. This is a response time, not a website delivery deadline. Build timing depends on the scope, materials, access and feedback.

10How does the free 14-day trial work?

Trial requests are reviewed for project fit and availability. If approved, your 14 days begin when we notify you in writing that your website is ready. No credit card is required. You pay only if you choose to subscribe.

11Do I need a credit card for the trial?

No. We only collect the business information needed to confirm the fit and begin planning. Payment and renewal terms are shown before you authorize billing.

03 / Plans and costs

Pages, features and costs.

Straightforward monthly plans, page allowances and pricing for future changes.

12Which plan is right for me?

Local Launch provides a professional five-page foundation for $35 per month. Local Growth provides up to 12 pages, individual service pages and analytics for $75 per month. Local Authority provides up to 30 pages, individual service-area pages, advanced analytics and review-management tools for $150 per month.

13What is included with every monthly plan?

Every plan includes custom design, professionally written business-specific content, mobile-responsive layouts, essential on-page SEO, performance work, hosting, SSL, security configuration, backups, technical maintenance, website management, domain connection, sitemap setup, a contact form and click-to-call functionality.

14What counts as a content-change request?

It covers a small update to content already on the website, such as changing existing text, contact information, business hours, supplied photos, staff details or an existing offer. It costs $10 with Local Launch or Local Growth, and $5 with Local Authority. New pages, new functionality, major layout changes, redesigns and significant new sections are quoted separately.

15What happens if I need another page?

Additional pages are added to the active monthly plan. They cost $10 per month per page with Local Launch, $8 per month per page with Local Growth and $1 per month per page with Local Authority.

04 / Ongoing service

The technical work stays handled.

Hosting, maintenance and the plan-specific tools that support the website after launch.

16What does ongoing website management include?

While your plan is active, we handle hosting, SSL, security configuration, backups, performance work and maintenance. Updates to existing content are paid requests, and new pages or larger changes have separate pricing.

17Which plans include analytics and review tools?

Local Growth and Local Authority include a website analytics dashboard. Local Authority also includes review-request tools and an organized review activity dashboard at no additional monthly cost.

18Does SEO guarantee search rankings?

No website provider can responsibly guarantee rankings. We build the on-page foundation with clear titles and descriptions, mobile-friendly layouts, performance work, sitemap configuration and a structure search engines can understand.

05 / Ownership and cancellation

Clear options when your plans change.

What happens to the website if you cancel or decide that ownership makes more sense.

19What happens if I cancel?

Your website and included services remain active through the paid subscription period. If you cancel without completing a buyout, the website and associated services are taken offline at the end of that period.

20Can I own the website later?

Every plan has a buyout option with a fixed written quote before purchase. The quote considers your plan, page count, website condition and transfer requirements, including any third-party restrictions. After the buyout, your subscription ends and the website can move to compatible hosting. Previous monthly payments do not reduce the buyout price. Future hosting, domain and third-party costs are separate.

Still have a question?

Ask us directly.

Send your question or ask for help choosing a plan. We usually reply within one business day.